Privacy Policy
Last updated: October 2, 2025
This Privacy Policy explains how Kyoto Botanicals (“we,” “us,” “our”) collects, uses, shares, and safeguards personal information when you visit our website, make a purchase, contact us, or otherwise interact with us (collectively, the “Services”). By using the Services, you agree to this Policy.
1) Eligibility (21+)
Our website and products are intended for adults age 21 and over. We do not knowingly collect personal information from anyone under 21. If you believe a minor has provided us data, please contact us (see “Contact Us”) so we can delete it.
2) Information We Collect
- Identifiers & contact data: name, email, phone number, billing and shipping address.
- Commercial data: order history, products viewed, cart activity, discount codes used.
- Payment data: processed securely by our payment providers; we do not store full card numbers.
- Device/usage data: IP address, browser, device type, pages visited, referring/exit pages, timestamps.
- Marketing data: email preferences, engagement with emails/ads.
- User content: messages you send us (support, forms), product reviews (if applicable).
- Inferred data: preferences or interests derived from other data (where permitted).
3) Sources of Information
We collect information directly from you (checkout, forms), automatically from your device (cookies/analytics), and from service providers and partners (payments, fulfillment, analytics, advertising).
4) How We Use Information
- Provide Services: process and deliver orders, provide support, maintain accounts.
- Improve & personalize: analyze site performance, troubleshoot, develop new features.
- Communicate: transactional messages (order/ship notifications), customer service, and—if you opt in—marketing emails or SMS.
- Security & fraud prevention: protect our customers, Services, and company.
- Legal/compliance: meet legal, tax, and regulatory obligations.
5) Cookies, Analytics & Advertising
We use cookies, pixels, and similar technologies to operate and improve the site, remember preferences, measure performance, and—where permitted—deliver or measure advertising. You can manage cookies in your browser settings. Blocking some cookies may affect site functionality.
Analytics: We may use tools such as Google Analytics to understand site usage.
Advertising & retargeting: We may work with advertising partners (e.g., Meta, Google) to show ads and measure effectiveness.
Email/SMS measurement: Our email platform may use pixels to understand engagement (opens, clicks) to improve communications.
AddShoppers / Minty: We use third-party tools provided by AddShoppers, Inc. (and its Minty onsite services) to understand how visitors interact with our site, such as page views, cart updates, and form activity. These tools may also enable onsite features like referral programs, rewards, or promotional pop-ups. AddShoppers receives this data to provide aggregated analytics and campaign measurement on our behalf. You can learn more about AddShoppers’ practices at addshoppers.com/privacy.
Data collected by AddShoppers may include: page URLs, product IDs, cart contents, session identifiers, and hashed email addresses (if entered). This data is used for analytics, personalization, and campaign measurement—not for resale of personal information. You can opt out of marketing or behavioral tracking through our Do Not Sell or Share My Personal Information link or by adjusting your browser’s cookie settings.
To learn more about interest-based advertising or to opt out of certain ads, visit the industry opt-outs at optout.aboutads.info and youronlinechoices.eu. Platform-specific settings (e.g., Google, Meta) may provide additional controls.
6) How We Share Information
We share personal information with service providers and partners who help us operate the Services, including:
- Payment processors (secure transactions),
- Fulfillment/shipping providers,
- Customer support & communication tools (email/SMS platforms),
- Analytics & advertising partners,
- Security/fraud prevention providers.
- Marketing and analytics partners, including AddShoppers, Inc., which helps us measure onsite behavior, run referral and engagement campaigns, and provide aggregated reporting.
We may disclose information if required by law, to enforce our policies, or to protect rights, property, or safety. In a business transfer (e.g., merger, acquisition), data may be transferred consistent with this Policy.
7) “Sale”/“Sharing” of Personal Information (CCPA/CPRA)
Under California law, certain analytics or advertising activities may be considered a “sale” or “sharing” of personal information. Where applicable, you can opt out using the link below:
Do Not Sell or Share My Personal Information
8) Data Retention
We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and business need.
9) Security
We implement reasonable technical and organizational safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure. Please use the Services responsibly and keep account credentials confidential. We require third-party analytics and marketing vendors to handle any personal data securely and in accordance with applicable data protection laws.
10) International Transfers
We may transfer, store, and process information outside your country of residence (e.g., in the United States). Where required, we use appropriate safeguards to facilitate lawful transfers.
11) Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete certain personal information;
- Object to or restrict certain processing;
- Withdraw consent (where processing is based on consent);
- Receive a portable copy of your data (data portability);
- Opt out of “sale”/“sharing” for targeted advertising (see above);
- Not be discriminated against for exercising your rights.
To submit a request, please use our privacy request form or contact us (see “Contact Us”). We may require information to verify your identity. Authorized agents may submit requests where permitted by law and with valid authorization.
12) Do Not Track
Some browsers offer “Do Not Track” signals. Because there is no common industry standard, we do not respond to DNT signals at this time.
13) Communications Preferences
You can opt out of marketing emails by clicking “unsubscribe” in any message. Transactional emails (e.g., order confirmations) will still be sent. SMS opt-out instructions are provided in each SMS message, if applicable.
14) Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent revision. Material changes will be posted on this page. Continued use of the Services after changes constitutes acceptance of the updated Policy.
15) Contact Us
Questions or requests about this Policy? Contact us at:
Kyoto Botanicals
5500 Greenwood Plaza Blvd, Unit 130
Greenwood Village, CO 80111
info@kyotobotanicals.com